Return & Exchange Policies

Refunds WILL be given if an item is received damaged, defective, missing, or deemed unusable. Please inspect your items within 3 days of receiving them & contact me directly if you have any of the issues above. If the return is approved, I will send a Return Label via the email on your original invoice. Top-rated customer service is my goal & I will always try to work with you on an agreeable resolution.

1. Refunds WILL NOT be given on custom items simply because they are delayed, unless packages to me have been deemed lost by the shipping carrier. I understand delays are extremely frustrating, but I promise you your items are coming. I am as anxious to get items to you guys as you are to receive them.
2. Refunds/Exchanges WILL NOT be given for items where the wrong size was ordered & a size chart was made available at the time of purchase.
3. Items damaged in transit need to be brought to my attention within 3 business days of receiving your package. If the item can be replaced, it will be with normal TAT for that item (unless extras are in stock). If it cannot be replaced, then a store credit will be issued.

A store credit may be issued on a case-by-case basis.

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